TERMS & CONDITIONS

Dear Customers,

Thank you for choosing Sthephiescateringllc. To confirm and reserve our services, we require a non-refundable deposit. The deposit amount will be calculated based on a percentage of your total values as follows:

**For orders up to $5,000: A 10% non-refundable deposit is required.

** For orders exceeding $5,000:A 15 % non-refundable deposit is required.

**Delivery orders are subject to delivery fee.

This deposit ensures your order is reserved and allows us to begin any necessary preparation. The deposit will be deducted from the final payment upon the completion of the order. Also, all bookings should be made two weeks prior to your event date to prevent double bookings.

Please let us know if you have any questions or need further clarification.

Thank you for your support!

Best,

Stephania

DISCLAIMER

Our food is prepared in a kitchen that processes common allergens, including dairy, eggs, wheat, soy, peanuts, tree nuts, fish, and shellfish. While we take precautions, we cannot guarantee that our dishes are completely free from trace amounts of these allergens. Please inform us of any allergies or dietary restrictions before placing your order.

SERVICE FEES

Service Fee: 15–25% (covers logistics, equipment, and overhead).
Gratuity: 15–20% (optional but often expected for staff).
Delivery Fee: $20–$100+ (varies by distance).
Setup & Cleanup: May be included or charged separately.
Per-Person Pricing: $15–$50+ (depends on menu and service style).
Total Service Charge: 15% to 25% of the total bill. This fee covers administrative costs, staffing, setup, and cleanup but does not include gratuity (which is usually 15–20% for staff).

⚠️ Have questions? Contact us!